- Step 1
Walk the unit, room by room
Before the tenant moves in, note what you find — the chip by the sink, the scuff on the hallway wall — and photograph it from your phone. Each item is a line with a room, a label and its pictures.
- Step 2
Send it to your tenant
You sign to send it. Your tenant reads it in the app and either signs it or records exactly what they disagree with. Silence is not treated as agreement — a report nobody signed says so.
- Step 3
Tenant signs at move-in
The tenant's signature — their typed name, the time, and a fingerprint of the exact content they signed — locks the record. Nothing on it can be changed afterwards without that fingerprint no longer matching.
- Step 4
Compare at move-out
The move-out report starts from the move-in items, so 'was that there before?' has an answer with a date and a photo on it. What's new is what the deposit conversation is about.
Why it holds up
A condition report is only as good as what it can prove a year later.
Dated, not dateable
Every report is timestamped by the server when it is sent and when it is signed. A date somebody wrote in a margin is an assertion; this is a record.
Fingerprinted
The signed PDF carries a SHA-256 fingerprint of the content the tenant agreed to. Change one word and the fingerprint no longer matches — which is what makes a signed copy worth producing.
The notices your state requires
Where a state prescribes what a move-in record must say — Georgia's sign-or-dissent notice, Massachusetts' statement-of-condition wording — it is printed on the report, in the place and form the statute asks for.
The deductions that follow a move-out land in the deposit ledger, dated and itemised, next to the photos that justify them.
Do the walkthrough once, properly
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